Forum Discussion

Riek's avatar
Riek
Contributing User
1 year ago

Print/Send Invoices timing out

Hello   Whenever I click print/send invoices in sales it keeps timing out or freezes.   I've cleared the MYOB cache and currently using online version.   It started happening on 2024.9.0 but if...
Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi Riek,

 

After checking on our end, it looks like there isn't a widespread issue with sending invoices that causes AccountRight to time out and freeze. Since you're experiencing this problem and have already cleared your AccountRight cache, could you try uninstalling and reinstalling your AccountRight software to see if that fixes it? If the issue continues, we'll need more information to investigate further. You can reach out to our support through live chat via the virtual assistant MOCA or create a support ticket via MyAccount.

 

Cheers,

Princess

  • Riek's avatar
    Riek
    Contributing User
    1 year ago

    Thought so, thanks.

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