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Rahelstueck's avatar
Rahelstueck
Experienced Cover User
4 years ago

Processing a Electronic payment with past date

Hi there,   I need to record a Electronic Payment with the date being in the past. I use both MYOB for ledgers in AU and NZ and while I do not have a problem in AU (first file attached), I can't do...
  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi Rahelstueck, 

     

    Thank you for your post. As the file is Online, it will not allow you to do this. A possible work around could be is to take a back up of your online file > Restore the back up locally > Make the changes you need to make > Take a back up > Restore the new back up file online so it replaces the current file in the cloud. Our help article Restore your company file has instructions under heading To restore a backup online (to replace your online working company file) on how to do this.

     

    Please do let us know how you go. 

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi Rahelstueck, 

 

Thank you for your post. As the file is Online, it will not allow you to do this. A possible work around could be is to take a back up of your online file > Restore the back up locally > Make the changes you need to make > Take a back up > Restore the new back up file online so it replaces the current file in the cloud. Our help article Restore your company file has instructions under heading To restore a backup online (to replace your online working company file) on how to do this.

 

Please do let us know how you go. 

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