PURCHASE INVOICE NOT RECORDING

Question

Hi I have had this issue on multiple occasions where a purchase invoice will not save and when you try to record it just spins and spins until it times out. Each time I have contacted Support they have run a Combined Inventory Script for me and this fixes the issues for a while.

Could you please run this script ASAP for me on File ID 1. Serial no. ending 0861.

Many thanks

Janelle

isaiah_c · Answer

Hi JANELLE,
&nbsp;
I've run a script over your file, and it should be working properly now. If the issue persists or if you need the script to be run again in the future, please reach out to our live chat agents through our virtual assistant MOCA or submit a case via MyAccount to resolve this efficiently.&nbsp;
&nbsp;
Regards,
Sai

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