Forum Discussion

srequip2020's avatar
srequip2020
Experienced User
1 day ago
Solved

PURCHASE INVOICES FROM IN TRAY

Hi all, we have noticed today that when we bring an invoice from the Uploads/in tray to enter it as a bill none of the invoice information is being brought in and we have to manually enter each one.  Is anyone else having an issue? 

  • Hey all. 

    The team were able to release a hotfix last night to address this issue. Service should now be restored, thanks for your patience whilst we worked to resolve this.

     

16 Replies

  • JennaIDEAL's avatar
    JennaIDEAL
    Contributing User
    18 hours ago

    I am also having this issue very frustrating had the same issue a 10 months back took a full week to fix

  • You are currently able to work via the browser version until fixed (who knows when), which is what I'm doing. Frustrating but still able to work.

  • arm1979au's avatar
    arm1979au
    Experienced User
    18 hours ago

    Using the browser version should be consider a war crime and crime against humanity.

     

    I'm stuck using it for the 20 invoices I uploaded and have no way of getting them out. Taken 3 times longer to code them.

  • Hey srequip2020​ and all,

    Thanks all for taking the time to raise this. The team is investigating further, we've published it over on the status hub here. You can subscribe to stay notified on the top right. Thank you for your patience whilst we work to resolve this as soon as possible.

  • Hey all. 

    The team were able to release a hotfix last night to address this issue. Service should now be restored, thanks for your patience whilst we worked to resolve this.