Forum Discussion

microheat's avatar
microheat
Experienced Cover User
3 years ago

Purchase Refund for two credits

Does anyone know if you can allocated a refund from a supplier against two spearate credits in one process?   We currently have a supplier who has issued 2 separate credit/adj notes over different ...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi microheat 

     

    Thanks for your post. You'll need to record two separate refund transactions, however, tick the Undeposited funds box so the Deposit to account is the Undeposited funds account:

     

     

     

    Then go to Banking>>Prepare bank deposit>>tick both refund transactions and Record:

     

     

    You'll then have one deposit transaction to match with the one refund amount in your bank.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi microheat 

 

Thanks for your post. You'll need to record two separate refund transactions, however, tick the Undeposited funds box so the Deposit to account is the Undeposited funds account:

 

 

 

Then go to Banking>>Prepare bank deposit>>tick both refund transactions and Record:

 

 

You'll then have one deposit transaction to match with the one refund amount in your bank.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • microheat's avatar
    microheat
    Experienced Cover User
    3 years ago

    Many thanks Tracey for taking the time to reply and provide a solution.

     

    The workaround seems obvious now that you have explained it - but at the time I couldn't see the wood for the trees!!

     

    Thanks Again

     

    David

     

     

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