Forum Discussion

Rambo's avatar
Rambo
Contributing User
2 years ago

Quantity breaks for an item

Hi team,

 

I tried to create an item and break down the price based on QTY. It seems like MYOB is not picking up the charges based on the quantity. When I am creating an invoice, MYOB is charging the customer at the base selling price without breaking down over a certain quantity.

 

Is there any way to rectify this? Appreciate your help.

 

Cheers

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Rambo, 

     

    Thanks for posting

     

    Generally, while creating an item we could decide how it's sold and how it's bought. Here is the helpful article Creating items that would give more information about the process. The option we could make sure to check is under the selling detail window. 

     

    Let me know if you require any further assistance with this. I'm happy to help. 

     

    Cheers, 

    Genreve

    • Rambo's avatar
      Rambo
      Contributing User
      2 years ago

      Genreve_S 

       

      Thank you for your time. I tried, but it is not calculating correctly. I might be doing something wrong. Please see the attached snapshots for your review. It would be great if you can help me to fix this :)

       

      Thank you :)

      • gavin12345's avatar
        gavin12345
        Ultimate User
        2 years ago

        Hi Rambo 

         

        Try changing the Item Price Level to Level A on the Customer Card - Selling Details tab.

         

        Regards

        Gavin

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