Hi all,
This isn't a purely a sales query but not sure where to get help.
When I'm in the office I log into myob through the desktop myob
Now trying to access our file from my home through ap.myob.com browser and I can log in.
When I first log in I get a message in the middle of the screen telling me to upgrade our business with a button to click to do this. Why do I need to do this??
Could somebody please shed some light on this.
Many thanks
Hi Wendy2018,
It’s good that you’re able to sign in from home. The message about upgrading may be appearing because the browser is opening the MYOB Business experience rather than your AccountRight company file, or because the file isn’t currently online.
If your company file is an online AccountRight file, you should be able to access it from home by going to app.myob.com and signing in with the same MYOB login details you use in the desktop application. You can also open the file in AccountRight at work and select Open in web browser.
Please see this help page for detailed guidance: Access an AccountRight company file in a web browser
Regards,
Earl
