Forum Discussion

Nang's avatar
Nang
Contributing Cover User
3 years ago
Solved

Aged Receivable report showing balance which was fully paid

We are using AccountRight 2022.2 SE version. There are small amount such as $0.01 or -$0.01 showing in aged receivable reports for a customer . Invoices for this customer were raised in USD and recei...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Nang 


    In that case, can you please send me a screenshot of the customer card showing Nil balance and your product serial number by Private Message so we can check if the file needs to come in for repair?



    Update: File fixed by repair team

Komal_S's avatar
Komal_S
MYOB Moderator

Hi Nang 

 

Sorry that nobody has offered their assistance with regards to your query yet. Please let us know if you still need assistance with this. 

 
Nang's avatar
Nang
Contributing Cover User
3 years ago

Hi Komal,

 

Yes no one responded so far. We still need information to sort this out. Appreciate if someone will help.

 

Rgds,

Nang

  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    3 years ago

    Hi Nang 


    In that case, can you please send me a screenshot of the customer card showing Nil balance and your product serial number by Private Message so we can check if the file needs to come in for repair?



    Update: File fixed by repair team

    • Nang's avatar
      Nang
      Contributing Cover User
      3 years ago

      Thanks Komal. I just sent you PM.

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