Forum Discussion

Givemeabreak's avatar
Givemeabreak
Contributing Cover User
2 years ago

Aged Receivables and Payables reports not opening

Hi,   We have been unable to open either of the Aged reports for a month or so now.  There has been an update during this time and the problem didn't fix.   Please let me know if there is a proce...
Celia_B's avatar
Celia_B
MYOB Moderator

Hi Givemeabreak 

 

May I know how you go about the issue? If Further assistance is needed please send me a Private Message with the details on your account so I can look into this for you and assist you properly. 

 

Thanks, 

Cel

Givemeabreak's avatar
Givemeabreak
Contributing Cover User
11 months ago

Hi Celia_B 

 

I have tried to send you a private message but the link opens a window with nothing in it.

 

Can you please email me on andrea@gmab.com.au?

Cheers

Andrea

  • Celia_B's avatar
    Celia_B
    MYOB Moderator
    11 months ago

    Hi Givemeabreak 

     

    I am sorry for that and thank you for getting back to us and sharing an update. 

     

    Can you please try to send me a Private Message again, by clicking this highlighted word Private Message? I have granted you access to send us a private message. 

     

    I will wait for your response. 

     

    Thanks

    Cel

     

    • Givemeabreak's avatar
      Givemeabreak
      Contributing Cover User
      11 months ago
      See attached screenshot I am still unable to access the Private message
      • Celia_B's avatar
        Celia_B
        MYOB Moderator
        11 months ago

        Hi Givemeabreak 

         

        Thank you for getting back to us. 

         

        Thank you for sending me the screenshot but I am unable to view it. Can you please try it again for me by clicking the Highlighted word Private Message. Or you can also send me a private message when you are logged into the MYOB Community Forum by clicking on your Avatar in the upper right-hand corner of the window and then selecting the envelope icon.

         

        Please provide me more details about your account so that I can help you with this.  I am happy to assist you. 

         

        Thanks,

        Cel