Forum Discussion

andy_h's avatar
andy_h
Member
3 years ago

Drag and drop not working

I have just installed the latest AccountRight on a new computer and the Drag and Drop feature for getting documents in is not working from Outlook 365. I drag the document out of Outlook over and th...
ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello andy_h 

 

Welcome to the Community Forum. 

 

It would appear from what you have said that it's just not working when you try to drag directly from outlook. 

The function still appears to be working as a whole. 

I can suggest trying to reinstall both AccountRight and Outlook, to see if this assists in the situation. I would also make sure you have all windows updates installed including the .NET Framework updates.

 

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