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Fatima2's avatar
Fatima2
Experienced User
3 years ago
Solved

Email Undeliverable | Bouncing Back | Diagnostic Code Rejected

Emails sent from AccountRight are bouncing back from "bounce@apps.myob.com".   Email says " Sorry, email delivery was unsuccessful". Diagnostic-Code: rejected   This happened with a particular cl...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Fatima2 


    Emails can bounce if the recipient marks the email as spam once and to avoid this from happening again, the system blacklists those emails. However, we have whitelisted them this time. Please let me know if they again bounce back again. 

Komal_S's avatar
Komal_S
MYOB Moderator

Hi Fatima2 


Emails can bounce if the recipient marks the email as spam once and to avoid this from happening again, the system blacklists those emails. However, we have whitelisted them this time. Please let me know if they again bounce back again. 

Fatima2's avatar
Fatima2
Experienced User
3 years ago

Thank you.

 

Initially the email bounced back again.

 

I tried again after an hour and it went through.

 

It was just a matter of time.