Unsupported Feature Browser version
Are there workarounds or fixes for an annoying situation where a Quote created in AR desktop can not be converted to a sale in the browser version. Surely such a conversion is a feature/function ...
Forum Discussion
Hi robcraw,
Thank you for your response and patience with the delayed response.
My apologies for not understanding your inquiry. I've replicated this matter in my end and can confirm that a quote generated from the AccountRight desktop version can indeed be converted to the browser version. If you're encountering any issues during this process, could you please share an error message or a screenshot? This will help us investigate further.
Please feel free to reach out if you need further assistance.
Cheers,
Princess
Please see attached screen shot relating to Unsupported Feature that is not allowing a Sales quote to be converted to an Invoice from the browser version!
Hi robcraw , I wonder if the header line is resulting in this error message?
Hi Mike
I too wondered the same thing however there is another Quote that can't be converted and all it has is 2 lines with 2 different item!
Hi robcraw,
Thank you for your response. Could you please navigate to Sales settings > Layout in your browser? Update it to "Services" and then click "Save" on the layout selection. This should update the setting. Please let me know if this resolves the issue for you.]Looking forward to your response.
Regards,
Earl
