Forum Discussion
Hi Cel,
The client is on the most recent version and does not have multi-currency enabled. I am very familiar with determing the reason for a variance, however the there is no reason for this to be out of balance. The transation has been entered through purchases and the payment has been made the following month, yet it is not showing on the Payables with tax report, however the transactio nis on the payables reconcilation report.
Hi,
I have a client who has exactly the same problem. The Payables with Tax report is out of balance when the Reconciliation report is not. I have tracked to a series of invoices dated the 01/05/23 paid in June. The issue is not isolated, it is running through into present time with fluctuating out of balance values.
Like you, the client does not have multicurrency activited, all linked accounts are correct. No processing issues, I too am very familiar with reasons why out of balance amounts occur but no issue is evident. At this point of time I think it is a unexplained gliche which needs investigation by MYOB.
Will let you know how I go.
Thanks Vanessa
- Celia_B2 years agoMYOB Staff
Hi Romano,
Thank you for your post and welcome to the Community Forum.
Thank you so much for sharing your feedbacks. Your feedback is extremely important to us and will help us enhance our services to better meet your needs. Rest assured that we'll be raising this through the required team. It would be appreciated if you let us know how you go about the issue.
Thank you,
Cel
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