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dstartari's avatar
dstartari
5 years ago

Receipt Backup After Company File Closure

Dear Myob Team,   As far as I understand, copies of In Tray receipts, invoices etc. that have been linked to bills will not be saved to the Company Back-up when the company file is backed-up locall...
  • Emily_B's avatar
    Emily_B
    5 years ago

    Hello dstartari 

     

    I just wanted to check and see how you got on with the above. Were you able to resolve your issue, or is there anything further I can assist with? If my response did answer your query, please do click the green 'Accept as Solution' button so that other users can find this information more quickly.

Emily_B's avatar
Emily_B
Former Staff

Hello dstartari 

 

I just wanted to check and see how you got on with the above. Were you able to resolve your issue, or is there anything further I can assist with? If my response did answer your query, please do click the green 'Accept as Solution' button so that other users can find this information more quickly.

dstartari's avatar
dstartari
5 years ago

Hi Emily,

Thanks for your reply. Although this was not the answer I was hoping for, this does answer my question - thank you.

I have now been spending my evenings downloading receipts from the company file, so I have a record in the event they are required for an audit etc. I trust you can appreciate it does not make sense to continue paying for a subscription for a company that is no longer operational, solely for the purposes of keeping an online copy of the receipts. It would be great if MYOB offered a batch download feature so receipts do not need to be downloaded individually.

Thanks again for your help
Daniel

  • Emily_B's avatar
    Emily_B
    Former Staff
    5 years ago

    Hello dstartari 

     

    Thank you for letting me know, and I definitely see where you are coming from on that. To that end, I have reported your feedback to the appropriate teams.

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