Forum Discussion

Viktoria's avatar
4 years ago

Receive payment on behalf of the client

Dear community,

 

How can I record a payment done by the third party on behalf of a client? I can’t do this through sales command centre as we receive money not from a customer that was invoiced. I recorded this payment through receive money. How to record this payment against the invoice and close one?

 

Thanks in advance.  

  • Hi Viktoria 

     

    Simply record the payment against the open invoice using Receive Payment, not Receive Money, just like you would if the customer paid it themselves. 

     

  • IanChait's avatar
    IanChait
    Ultimate Cover User

    Hi Viktoria 

     

    Simply record the payment against the open invoice using Receive Payment, not Receive Money, just like you would if the customer paid it themselves.