Receiving customer payment without allocating
Hi, In Account Right, I would like to enter a payment so that it shows up on the customer statement as an unallocated payment, is there a way to do this? (other than creating a zero dollar invoice w...
Forum Discussion
Hi gillian4
Bit difficult to do from an accounting perspective - again clunky - apply the payment to a holding invoice (buffer invoice) then reverse the payment - that will show.
It would be a very nice feature as this very problem rears it ugly head when you have Sales Orders - applying a payment to a Sales Order creates a minefield of problems when you need to delete, change etc - eg. Enter a Sales Order via the API - then convert it to an Invoice via the API - to do you need to DELTE the SO and repost an Invoice - a SO with a payment on it cannot be deleted - big problem.
The only way I have got around this in the past which doesn't actually show on a statement is to allocate the funds to a suspense account with a note in the SO that it is paid or there is a payment - perhaps a code in the Invoice number or in the SO Number - ...
Sorry to go off on slight tangent but the feature would be great - if only.
The Doc
Ok thanks for the quick reply. It happens quite often that a customer pays a random amount that you are not sure what they are paying - it would seem pretty basic to me to be able to send them a statement that shows outstanding invoices and also the payment they have made - I am a fairly new user to MYOB and am finding it very ordinary.. :(
I get payments often by clients that don't issue a remittance advice.
Best to leave unallocated and ask your client for the payment details for accuracy.
