Recurring transactions - Not Following Dates
I have numerous recurring transactions established as part of banking entries, lease payments etc. I have them on a weekly or fortnightly schedule. They are set up to warn me on the due date, so...
Forum Discussion
Thanks Earl
Yes I have cleared the accountright cache.
Only difference I have with my recurring transactions is to alert 2 days prior to their due date, for me to then record. Their frequency is set to Weekly with a continue indefinitely date. Would having them not set to Automaticallly record, be causing them to always record the next due date as 1 month following the date that are recorded, rather than sticking to the frequency cycle.
Hi AmandaRobertsC,
Try re-creating the recurring transaction with the same settings to see if that helps the system recognise the correct due date cycle.
If the issue persists, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.
Regards,
Sai
