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Trusted Cover User

27 days ago

Recurring transactions not recurring

Hi all

I have always noticed but never thought to ask here...

I have some monthly automatic payments set up as recurring transactions. Is there any reason why randomly some will not recur? I process my monthly bank statement and usually i have to manually create the payment (using the RT window) and always go back in to make sure the next payment date is correct in the schedule. It is not that same transactions every time.

Thanks

Carolyn

browser

1 Reply

Earl_HD
MYOB Moderator
27 days ago
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Hi KiwiCaro,

This issue will need further assistance on the backend. We recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

Regards,
Earl

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Hi all

I have always noticed but never thought to ask here...

Thanks

Carolyn

","body@stringLength":"491","rawBody":"

Hi all

I have always noticed but never thought to ask here...

Thanks

Carolyn

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I have some monthly automatic payments set up as recurring transactions. Is there any reason why randomly some will not recur? I 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Recurring transactions not recurring","moderationData":{"__ref":"ModerationData:moderation_data:889990"},"body":"

Hi KiwiCaro,

This issue will need further assistance on the backend. We recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

Regards,
Earl

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Hi ,

This issue will need further assistance on the backend. We recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

Regards,
Earl

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Recurring transactions not recurring | MYOB Community