recurring transactions

Hi Earl_HD 

Can you please explain what you mean by 'our team is actively working on resolving this issue as soon as possible' - this sounds more like a standard script wording rather than an accurate statement. This and hundreds of other bugs in MYOB would take literally 5 minutes to fix. So there is nothing to solve or work out or investigate and find a solution, it is simply a matter of making a minor change to the code.  MYOB developers are not 'actively working on this' otherwise there are very incompetent developers.

The problem is MYOB as an organisation is unwilling to fix hundreds of bugs in AR2023. MYOB as an organisation is unwilling to direct their developers to fix these hundreds of small bugs - instead they are doing something else, perhaps adding new features etc.

Recurring Sales Orders do not work when that Sales Order includes an Inventoried Item. They work fine with non-inventoried Items. This is due to the fact that when the recurring Sales Orders is saved, the Location ID is not saved in the template, and a location is required, even if it is the default location.

The work around you have provided might work for users who use more than one location, however it does not work for Premier users who only have one location, as the Location column does not appear to allow the user to manually fill.

Yet when saving a Sales Invoice, the Location ID is saved. So the work around for users who do not use multiple locations is to save the Sales Order as an Invoice instead, but change it to an Order when processing. Of course this does not work for users like jayemee  who want to automatically process the recurring transaction as an Order.

Regards

Gavin