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OG_1102's avatar
OG_1102
Member
6 months ago

Register for eInvoicing

I have filled out the screen to register for e-Invoicing and I have received the following error message over the past few days:   Something went wrong. Please try again or refresh the browser.   ...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
6 months ago

Hi OG_1102,

 

Thanks for giving that a go. Sounds like you've done everything right on your end, so that error is a bit of a pain. Sometimes these things need a closer look behind the scenes to get sorted properly. 

 

Best things to do now is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount. They'll be able to check your account and help get this e-invoicing issue fixed for good.

 

Regards,

Sai

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