Forum Discussion

wendy126's avatar
wendy126
User
3 years ago
Solved

Rejected Emails

Emails sent from AccountRight are bouncing back from "bounce@apps.myob.com".   Email says " Sorry, email delivery was unsuccessful". Diagnostic-Code: rejected   This happened with a particular cl...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi wendy126 


    Please click on this link and it will take you to my private message window.

Komal_S's avatar
Komal_S
MYOB Moderator

Hi wendy126 

 

Please send us the impacted email addresses by Private Message and we'll check if they are blacklisted on our end.

 
mizaura's avatar
mizaura
User
2 years ago

HI Komal,

I'm having issues with suppliers getting rejected with their MYOB invoices. Are you able to check if my hotmail email is blacklisted?

  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    2 years ago

    Hi mizaura 


    Yes, please send me the impacted email address by private message, and I'll check this for you.