Forum Discussion

MickyH75's avatar
MickyH75
Experienced User
2 months ago

Remove warning

Is there any way to disable the Receive Payments instead of Receive Money warning? Most of our customers pay a deposit for goods before they ship and therefore there is no invoice to apply the money to. The deposits are also in a foreign currency (USD) so we process them all at the end of the month when we know the average exchange rate that we're going to use for the month. Is there a way to turn off the warning as it's extremely annoying when we can receive over 100 deposits a month.

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey MickyH75,

     

    When you walked through how you handle those USD deposits each month, it really highlighted why that warning appears right when you’re entering them. There isn’t a setting to turn off the use Receive Payments instead of Receive Money prompt. For deposits that aren’t tied to an invoice yet, like the ones you clear at month‑end, you’re all good to keep using Receive Money and click past the warning.

     

    Cheers,

    Doreen

  • MickyH75's avatar
    MickyH75
    Experienced User
    2 months ago

    Hey Doreen_P​ so you can turn off something as important as checking for duplicate supplier invoices but can't turn of a warning that not every business requires. Seems a bit backwards to me.

  • GreenSkills's avatar
    GreenSkills
    Cover User
    1 month ago

    Hi MickyH75​ I found a work around though not orthodox and may not work in your circumstance but if  you set the client up as a supplier for the deposits it doesn't give the message, and then you could allocate to their Customer account at the end of month when you know the exchange rate? Perhaps you could call it the customer name-deposits. I do this because we receive money from one business that isn't attached to invoices and there are several transactions a day in the bank, that message adds an extra step to every transaction you enter.

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