Hi RossGC
Enabling a preference will typically enable that preference going forward. Existing transactions are typically not impacted by that situation. So in the case of enabling the preference Retain Original PO Number between Quotes, Orders, and Bills, any quotes or orders that will be converted from that date would have that original PO number listed on them. For example, if the order has the PO number 00000014 with the preference enabled at the time of converting the bill would have 00000014 as the PO number.
Thanks for the clarification Steven
Would I be correct in thinking that old purchase order numbers that were converted to a different number bill are therefore vacant and the system will pick up those "empty" numbers and use them?
Regards
Ross
Hi RossGC
Generally speaking, the system is designed to work on an auto-number sequence where it would take the next number in the sequence. For example, if the PO Number is set to be 0000010, the next transaction would be 0000011, then 0000012... As it is based on the previously recorded one, it tends to not re-use the previously-stored numbers - although enabling Setup>>Preferences>>Purchases>>Warn for duplicate Purchase order numbers would be able to prompt you to in case it was a duplicate.
Should also point out, we've had some cases of with that Retain Original PO number being enabled that after converting that number sequence is reset back to that converted number i.e. if you record 0000014, then convert 0000010 the next number in the sequence is 0000011, then 0000012... This is something that we have raised with the required team for further investigation.
Thanks Steven
We'll tick that box.
Cheers
Ross
In regards to your comments
"Should also point out, we've had some cases of with that Retain Original PO number being enabled that after converting that number sequence is reset back to that converted number i.e. if you record 0000014, then convert 0000010 the next number in the sequence is 0000011, then 0000012... This is something that we have raised with the required team for further investigation."
How is the investigation going? We have noticed that it is happening with our sales orders...
Last recorded was on the 14th of March 22, 00002875 and as of yesterday the 16th the auto sequence have started from 00002810
I have checked set up>preferences>sales....we have ticked "Warn for Duplicate Invoice Numbers on Recorded Sales [System-wide]"
I do not understand why our auto sequence of numbers have jumped from 00002875....to 00002810.
Please advise
