Forum Discussion

q_man_snowflake's avatar
q_man_snowflake
Experienced User
6 days ago

Reversal of Incorrect Receipt of Money

Hello Peeps

We've had temps in whilst I have been away and they've receipted money in as 'Receive Money' rather than 'Receive Payment' hence not allocating against outstanding client invoices. Since this was made in the 2nd QTR, now a locked period, I'm not sure of the best way to now close these invoices? Experienced advice required please.

Many thanks.

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    5 days ago

    Hi q_man_snowflake

     

    Yep, recording it as Receive Money instead of Receive Payment would definitely be why the invoices are still showing as open.

     

    You’d usually need to reverse or delete the Receive Money transaction first, then re-enter it as a Receive Payment so it applies to the invoices. Lock periods can be temporarily lifted, but I’d suggest checking with your bookkeeper or accountant before changing anything.

     

    This help page might help too: https://myob.com/support/myob-business/end-of-period/month-end-procedures/lock-a-period

     

    Regards,
    Genreve

  • thanks Genreve

    yes, of course. I've now reversed, in this period, so that the correct GST is reflected in this last quarter :)