Reversal of Received Items

Hi

I would like to know more about how "reversal of received items" journal is generated.

We don't believe this function is working properly.

When fewer items were received than originally ordered, we would process the receipt by keeping the ordered quantities unchanged and only entering the actual received quantities. As a result, the system automatically generated a second purchase order to offset the remaining balance of the original order.

However, this automatically created order did not accurately reflect the outstanding items. Instead, it included mismatched items and quantities, often appearing as negative values.

we are seeing inconsistent and incorrect inventory movements in MYOB 

Please can you let us know how this function works

thanks

Lily