Forum Discussion

CharlesLi's avatar
CharlesLi
Contributing User
4 years ago

Reverse purchase

Hi,

 

I want to reverse a purchase invoice which no payment has been made. I have already selected "Transactions can't be changed; They must be reversed" option under Security. However, there is no "Reverse" option is available in the Edit Menu. Please advise.

 

Thanks,

Charles 

  • Hi CharlesLi 

    After you have selected that option, please close AccountRight and go back into it again as the settings should then refresh if not already. Let me know if you're still unable to reverse the purchase. 

  • Hi CharlesLi 

    After you have selected that option, please close AccountRight and go back into it again as the settings should then refresh if not already. Let me know if you're still unable to reverse the purchase.