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JANELLE's avatar
JANELLE
Experienced Cover User
1 year ago

Sales Order Not Converting to Invoice

Hi Support,   We are having the same issue as always and I keep having to contact you to run the "Combined Inventory Script" which usually fixes the issue. We have a Sales Order that will not conv...
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi there Janelle,

 

The script has been run to fix your file. The Sales Order should now be converted to an Invoice without any issues. If you encounter the same issue in the future make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

 

Cheers,

Shella

  • JANELLE's avatar
    JANELLE
    Experienced Cover User
    1 year ago

    Hi Shella,

    Still having the same issues.  Could you run the "Combined Inventory Script" again please.

    Many thanks

    Janelle

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