Forum Discussion

DJAF's avatar
DJAF
Experienced Cover User
2 years ago

Script run - Inventory issues

I have had a script run on our inventory previously which fixed the problem but it appears I need it run again.   Our file is online Serial # (last 4) 9812   Regards, Daniel Jackson
scripts
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi DJAF

     

    Thanks for your post and Welcome here in the Community Forum. I hope you will find it to be a great resource and place of information.

     

    Could you confirm the exact error message that you are getting? And may I know the main inventory issue that you are experiencing?

     

     

    Let me know and I'll be glad to look into it further. 

     

    Cheers,
    Leneth

Leneth_A's avatar
Leneth_A
Former Staff

Hi DJAF

 

Thanks for your post and Welcome here in the Community Forum. I hope you will find it to be a great resource and place of information.

 

Could you confirm the exact error message that you are getting? And may I know the main inventory issue that you are experiencing?

 

 

Let me know and I'll be glad to look into it further. 

 

Cheers,
Leneth

DJAF's avatar
DJAF
Experienced Cover User
2 years ago

i have inventory that is 0 on hand and value $0 - but is looking like a negative long number on hand

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi @DJAF

     

    Thanks for confirming the error message you are getting.

     

    We do have a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message when changing the preferences. Just before we do arrange for that could you confirm the company file ID - Help>>About AccountRight.

     

     

    Do let me know if you have any further trouble with that.

     

    Cheers,
    Leneth

    • DJAF's avatar
      DJAF
      Experienced Cover User
      2 years ago

      company file id: 1

       

      • Leneth_A's avatar
        Leneth_A
        Former Staff
        2 years ago

        Hi DJAF

         

        Thank you for providing the information.

         

        I've arranged for a script to be run over the company file from the cloud that has been known to aid clients with a similar situation. We do recommend just closing down and reopening the company file.

         

         

        Do let us know how you get on and if you require further assistance.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

         

        Cheers,
        Leneth

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