Forum Discussion

Airv888's avatar
Airv888
10 months ago

Ship Via - to associate with Ship to Customer, not Bill to Customer

Our current Invoice Form pulls the 'Ship Via' field based on the 'Bill to' customer.  How do we change so it pulls back the 'Ship To' customer's Ship Via field.  Appreciate any guidance on this.  TIA...
lyndor's avatar
lyndor
Experienced Cover User

so was there a response to this? can you put the ship via catagory on the online invioce?

Genreve_S's avatar
Genreve_S
MYOB Moderator
4 months ago

Hi lyndor

 

I see you're having the same issue. From what I know, the shipping method should default to what's set in the customer's selling details, whether you're using the "ship to" or "bill to" option. For more info, you can check out this other thread.

 

If you need any more help, feel free to start a new thread anytime!

 

Thanks,
Genreve

  • lyndor's avatar
    lyndor
    Experienced Cover User
    4 months ago

    I use the ship via to put in a delivery docket number ( not part of myob ), I see on the online version you have no where to input this.  So I assume no one has the capability to apply the ship via field?

    • Jemar_C's avatar
      Jemar_C
      Valued User
      4 months ago

      Hi lyndor,

       

      For more detailed information on how you may use ship via to put in a delivery docket number, I highly suggest checking out this link, it is a thread on how you may put in delivery dockets.

       

      Feel free to write a post if you need further assistance.

       

      Cheers,

      Jem