Forum Discussion

Jodie12's avatar
Jodie12
Contributing User
12 months ago

Statement Ageing Incorrect

I have a client where aging isn't working when a part payment of an invoice has happened.   Client payment terms are the 30th day after the end of the month e.g. an invoice raised 1st May or 31st M...
Celia_B's avatar
Celia_B
MYOB Moderator
12 months ago

HI Jodie12 

 

Thanks for your post. 

 

Aging customers are determined by two factors, the payment terms on the card and the Statement Date in the Print/Email statements window. Based on your credit terms of payment due 30 days after the end of the month. If you selected the statement date 30/5 the due date will move into 30 days as it was due in July. current is May and June. I hope this clarifies the issue. You can check on our Help Article: Credit Terms, this contains more information that can help you and serves as your reference. 

 

Let me know if you need further assistance with this. I am happy to assist you. 

 

Thanks, 

Cel

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