Forum Discussion

Jodie12's avatar
Jodie12
Contributing User
2 years ago

Statement Ageing Incorrect

I have a client where aging isn't working when a part payment of an invoice has happened.   Client payment terms are the 30th day after the end of the month e.g. an invoice raised 1st May or 31st M...
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

HI Jodie12 

 

Thanks for your post. 

 

Aging customers are determined by two factors, the payment terms on the card and the Statement Date in the Print/Email statements window. Based on your credit terms of payment due 30 days after the end of the month. If you selected the statement date 30/5 the due date will move into 30 days as it was due in July. current is May and June. I hope this clarifies the issue. You can check on our Help Article: Credit Terms, this contains more information that can help you and serves as your reference. 

 

Let me know if you need further assistance with this. I am happy to assist you. 

 

Thanks, 

Cel

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