Aged Receivables Reports displaying incorrect date
For the last couple of weeks, when I produce an Aged Receivables report (either Summary or Detailed) the amounts are correct but the "as of" date at the top of the report is incorrect. As this report is distributed weekly to our management team, I worry that this could be misleading.
I do not want to produce a reconciliation report which includes unnecessary information, just a simplied view of what is outstanding. Also, this seems to be an issue only since the last upgrade I did a couple of weeks ago, how I can I rectify the problem?
Hi LP1
Just thought I would jump in on this one.
While not a solution, a good workaround that I have seen some users do use and something that I have recommended in the past, is to have a full stop in the Sales Comment on the Customer's card. What this does is forces the comment on each transaction to be a full stop, overwriting the previously stored comment from the last invoice (when the customer is selected). So if you wanted to have a comment, not related to the previous invoice, you can type it in. And more importantly, if there is no comment (or the user misses updating that comment) you just have a full stop in that field, rather than the previous comment.