Statement printing errors
I have just printed the customer activity statements for the January period, and have noticed that there is a few anomilies with them. I set the date range that I wanted the statements to reflect, a...
Forum Discussion
Hi Princess
This problem is still yet to be corrected. When selecting the accounts to send, the balances showed are not correct as they include invoice totals that are not in the date range. What is the use of having a date range available for the statements if it includes things that don't fall in that date range. It makes it hard for the staff to select which ones need to be sent out, as the totals don't match the amount owed for the account as at the statement date.
This worked correctly years ago, so why is it OK to be faulty now? It is driving my staff nuts.
Jillus
