Forum Discussion

LL1908's avatar
LL1908
9 months ago

Statements sent by Email

I send statements to clients every Friday. For the first time, our statements have not attached themselves to the covering email sent. How do I fix this issue? I use Outlook as my email provider. ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
9 months ago

Hi, LL1908

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

Kindly try to email the statement to your email address and see if the statement will be attached to the cover email. Please let us know how it goes.

 

Best regards,

Doreen

  • LL1908's avatar
    LL1908
    9 months ago

    Nothing worked until I unticked the box in preferences.

    Then it went back to normal (Pre problem).

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      9 months ago

      Hi, LL1908

       

      Thank you for updating.

       

      We are glad to know that it is now working on your end. Should you encounter issues in the future, please don't hesitate to create a post again or reach out to us. We are here to assist you!

       

      Best regards,

      Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.