Forum Discussion

IviSM's avatar
IviSM
Experienced Cover User
5 years ago

Subscription will expire alert- We already paid the subscription

Good morning   Could you please assist as we get the below alert regardless we already paid the annual subscrption.  Regards   Ivi  
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi IviSM 

     

    So that I can look into this for you can you please send me the following information by private message:

     

    • serial number
    • business name
    • primary contact name
    • primary email address
Tracey_H's avatar
Tracey_H
Former Staff

Hi IviSM 

 

So that I can look into this for you can you please send me the following information by private message:

 

  • serial number
  • business name
  • primary contact name
  • primary email address
IviSM's avatar
IviSM
Experienced Cover User
5 years ago

Hi Tracey

 

Thank you for your email but this issue has been already sorted. 

 

Kind regards

 

Ivi

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