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Avisha23's avatar
Avisha23
Member
23 hours ago

Supplier Card Has gone missing

One of our supplier cards has been completely disappeared from MYOB ACCOUNT RIGHT. The supplier no longer appears in the cards list, and when i search for it nothing comes up. I have also checked in ...
jenniek's avatar
jenniek
Ultimate Partner
21 hours ago

Hi Avisha23​ 

Have you checked that the Card file name hasn't been renamed to something else by mistake. I would find a transaction you know did exist, and track back from there. We have often found that  its there - just under another name by mistake. You can re-name it back to the correct name when you find it.

Avisha23's avatar
Avisha23
Member
20 hours ago

Hi jenniek​ 

Thanks for the reply. I managed to find those supplier invoices under another supplier name. So 2 suppliers invoices are under one card, any simple way to sort this out? 

  • jenniek's avatar
    jenniek
    Ultimate Partner
    19 hours ago

    Hi Avisha23​ 

    Sorry - not easy to separate - you would need to delete and re-do specific purchases. Its easier to merge to cards into one - not break them apart.

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