Forum Discussion

DV_Computers's avatar
DV_Computers
Experienced Cover User
5 days ago

The company file is currently backing up. You can sign on once the backup is complete.

Hi,


Could someone please help me access our MYOB company file.  It is locked due to the following error:

 

The company file is currently backing up. You can sign on once the backup is complete.

 

Please help, Myob file is required urgently.

 

Thank you,

Lina

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    24 hours ago

    Hi DV_Computers,

     

    I checked and saw your company file is already active now. Feel free to let us know if you need any other help. Alternatively, you can create a support ticket from the MyAccount window or reach out to live chat through MOCA if you need any more help.

     

    Thanks,
    Genreve

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