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- Genreve_SMYOB Moderator
Hi Fermax,
I understand you need to use that inventory item for other transactions. Based on the info and screenshot, I suggest checking out help sites like myob.com/support or myaccount.myob.com. You can find MOCA, our virtual assistant, who can handle immediate queries and assistance there. If MOCA can't resolve it, you'll be connected to our live chat team automatically. This issue might need some troubleshooting to pinpoint the cause.
If you need anything else, drop a new thread.
Thanks,
Genreve