Forum Discussion

Fermax's avatar
Fermax
Experienced Partner
3 hours ago

the value of your inventory may not be less than zero

Hi,

 

Getting the error "the value of your inventory may not be less than zero" when trying to auto-build this item to convert an order to an invoice.

 

How do we fix it?

 

The item has transactions previously (purchases and sales).

 

 

Regards,

Josh

 

 

1 Reply

  • Hi Fermax,

     

    I understand you need to use that inventory item for other transactions. Based on the info and screenshot, I suggest checking out help sites like myob.com/support or myaccount.myob.com. You can find MOCA, our virtual assistant, who can handle immediate queries and assistance there. If MOCA can't resolve it, you'll be connected to our live chat team automatically. This issue might need some troubleshooting to pinpoint the cause.

     

    If you need anything else, drop a new thread.

     

    Thanks,
    Genreve