After today's outage, I've had customers calling to say they're receiving invoice reminders for closed (paid) invoices. 'PAID' is on the invoice but it's also showing the value of the invoice as due/overdue. Can you please advise?
Hi AshleyR,
Thanks for your post and I'm truly sorry for any inconvenience you experienced due to the recent Microsoft Azure outage. Your feedback is valuable, and we appreciate your patience during this situation. If you continue to experience any issues or have further questions, please don't hesitate to reach out. I'm here to assist you with any additional support you may require. Your satisfaction is our priority, and we're dedicated to resolving any lingering concerns.
Thank you for your understanding and cooperation.
Kind regards,
Earl
