3 years ago
TPAR LODGEMENT FAILED
I have tried lodging the TPAR online numerous times unsuccessfully. It says 'The file name contains invalid characters or the file format does not match. Please change the file name and try again.' ...
Hi Chris,
Yes, I checked there were no spaces before or after phone numbers or addresses.
The error message did not identify a particular line.
Not all of the Contractors on the report have a phone number included, could thatmissing info cause the failure?
Thanks
Hello CARLA84
Can you please confirm the last 4 digits of your serial number as well as your company file ID, which can be found under Help > About MYOB.
We can use Notepad ++ to find non ascii characters. Available in Software Centre (just type the words Software center into the Windows Start menu):
Hi Chris,
Last 4 digits are 1832 and company file ID is 8.
Thanks.
Hello CARLA84
Are you able to please send me a copy of the TPAR file that you are having trouble lodging through a Private Message so that I can investigate the cause further?
Hi, can you please help me with the TPAR file? I got the same issue, but somehow couldn't send you the private message...help please
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