Forum Discussion

amazingrad's avatar
amazingrad
2 years ago

Trade Debtors

Hi,   Can anyone offer some insights as to why my trade debtors balance is appearing as a negative in the balance sheet? The account seems to be in credit and we cannot figure out why.
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi amazingrad, 

     

    Thanks for posting and welcome to the Community Forum. 

     

    I understand that if the value is negative in trade debtors it could cause confusion to users. Generally, if the trade debtors is negative, this means that the total of all your customer's payment is more than what they owe (customer or customers likely had overpaid). I would suggest checking each customer to see if they have overpaid the invoices, to make sure that the values are correct.

     

    In the meantime, let us know if you require any further assistance. 

     

    Cheers, 
    Genreve 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi amazingrad, 

 

Thanks for posting and welcome to the Community Forum. 

 

I understand that if the value is negative in trade debtors it could cause confusion to users. Generally, if the trade debtors is negative, this means that the total of all your customer's payment is more than what they owe (customer or customers likely had overpaid). I would suggest checking each customer to see if they have overpaid the invoices, to make sure that the values are correct.

 

In the meantime, let us know if you require any further assistance. 

 

Cheers, 
Genreve 

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