Hi Princess R (MYOB Moderator),
Firstly thank you for responding so promptly.
I have check out settings - preferences and yes Warn if jobs are not assigned to all transaction is tick.
I then went into Excel and opened the file I wish to import into MYOB. I formatted the job field cells too General saved and closed file. I opened “Convert GL to MYOB Macrio.xlsm and clicked on Create MYOB File. I am now getting an error message that reads RUN TIME ERROR “5” INVALID PROCEDURE CALL OR ARGUMENT. See attached snap shot message from trying to debug.
Please advice what the next step is.
Thanks and Kind regards
Hi MIA2017,
I hope you're doing well. I would like to check back with you regarding your concern with importing journal to see if this issue has been resolved. Please let me know if you require further assistance with this. I'm more than happy to assist.
Cheers,
Princess
Hi Princess,
Issue has not been resolved to date and MYOB are not getting back to me. I have placed at least 6 phone calls with them for someone to call back and discuss / look into the issue and no response.
The issue is happening when i import files.
Thanks nad kInd Regards
MIA Admin
Hi MIA2017,
Thank you for your response.
I'm sorry to hear about your experience. I've further checked your case, and I can see that someone from the support team has called you. I've discussed this with the relevant team. They will be looking into your account now to investigate. Please bear with us, as this needs further investigation. Rest assured that our team is looking into it.
Please feel free to create a new post or reply to this thread if you require any further assistance with this. I'm happy to look into this for you.
Cheers,
Princess
How long is this going to take.
It feels like we are held at ransom. This is an ongoing issue that we have and it is now nearly a week from last correspondence we received from MYOB.
Unless this issue is rectified we are unable to work.
Please advice time frame.
Cheers
MIA Admin
