Hi MIA2017 , thanks for the extra information.
I notice that your import file is designed for version 19 of MYOB, which is indicated by the lack of {} symbols in the first line.
So I'm wondering whether you have recently upgraded to the current version of AccountRight Live, from version 19? Were previous imports done into v19?
A solution to your issue could be to change the output from the 3rd party program to suit the current version. If this is not a selectable configuration option in that program, ask the vendor whether it is possible.
The import fields for transaction journals are different for v19 as compared with the current version. See these links for details:
Current: https://help.myob.com/wiki/display/ar/Import+and+export+fields#expand-Transactionjournals
To see an example of the current file format, you can export the same data from the sample file (Clearwater). I've attached that file (transaction journals for sales transactions).
Hi Mike,
Yes i have upgraded MYOB to the latest AccountRight version.
I will speak to the 3rd party organisation and see if this could be one of the issues.
Will let you know when i receive a response.
Thanks and Kind Regards
MIA Admin
