Forum Discussion

myobnewbie2's avatar
myobnewbie2
11 months ago

transfer credit note to different invoice

Hi, I created a credit note for a customer and allocated it to their current open invoice (at the time). They missed the credit and paid the original amount in full. How can i get the credit note o...
  • Earl_HD's avatar
    Earl_HD
    11 months ago

    Hi myobnewbie2,

    Thank you so much for your post and welcome to the Community Forum!

    I suggest checking out this post as it provides a solution for the same issue you're experiencing. It might offer valuable insights and guidance.  Apply a Credit to an Alternative Invoice


    Additionally, feel free to reach out if you have further questions or if there's anything else I can assist you with.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
11 months ago

Hi myobnewbie2,

Thank you so much for your post and welcome to the Community Forum!

I suggest checking out this post as it provides a solution for the same issue you're experiencing. It might offer valuable insights and guidance.  Apply a Credit to an Alternative Invoice


Additionally, feel free to reach out if you have further questions or if there's anything else I can assist you with.

Regards,
Earl

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