Forum Discussion

myobnewbie2's avatar
myobnewbie2
12 months ago

transfer credit note to different invoice

Hi, I created a credit note for a customer and allocated it to their current open invoice (at the time). They missed the credit and paid the original amount in full. How can i get the credit note o...
  • Earl_HD's avatar
    Earl_HD
    12 months ago

    Hi myobnewbie2,

    Thank you so much for your post and welcome to the Community Forum!

    I suggest checking out this post as it provides a solution for the same issue you're experiencing. It might offer valuable insights and guidance.  Apply a Credit to an Alternative Invoice


    Additionally, feel free to reach out if you have further questions or if there's anything else I can assist you with.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
12 months ago

Hi myobnewbie2,

Thank you so much for your post and welcome to the Community Forum!

I suggest checking out this post as it provides a solution for the same issue you're experiencing. It might offer valuable insights and guidance.  Apply a Credit to an Alternative Invoice


Additionally, feel free to reach out if you have further questions or if there's anything else I can assist you with.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.