Unable to enter purchases
I cannot enter purchases. Started yesterday afternoon and still unable this morning. Opertion "times out". Is anyone else having this issue?
Forum Discussion
Hi C_F,
We hope this message finds you well. We just want to check back with you regarding your concern. If you still need further assistance or if you have questions and concerns, please contact us again. We are happy to help.
Kind Regards,
Cel
Thanks Celia_B for the follow up.
We had issues when entering purchases when the item was an inventory item. It stopped happening for a week or so and started happening again this week. We can enter as normal today.
Not sure why this is happening. I called support and they could not offer a reason why it was only affecting entering an inventory purchase and not purchases using COGS/expense accounts.
We have had issues over the years with inventory. MYOB giving crazy inventory figures all of the sudden.
Hi C_F,
Thank you for your post and welcome to the Community Forum.
We appreciate you expressing your concern to us. You can check the Item Profile for an affected item. If you use "I inventory" for the item, then this normal behavior, the purchase goes to Inventory and the COGS is calculated as each item is sold. If using "I buy" and or "I sell" check the setting for Expense Account.
I hope this helps. Please contact us again if you have questions or concerns. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
