Forum Discussion

Member

1 year ago

Unable to send sales invoices

I'm receiving the below error message when trying to send sales invoice to clients; "Your business verification is incomplete, and invoice share functionality has been restricted. Contact us to co...

AmandaMYOB

MYOB Moderator

1 year ago

Hey Melissaea

I can follow up on this one for you, are you able to send me a private message with the relevant case number and we can go from there.

Cheers, Amanda.

Seaborne
Member
2 months ago
Good morning Amanda
i to am having same issue have sent request through and had no reply (please help)
- Doreen_P
  MYOB Moderator
  2 months ago
  Hey Seaborne,
  
  I've checked this with the team and they’ve temporarily lifted the block on your account so you can send sales invoices now. This stays in place until the end of the month while our team reviews your verification documents, so no extra steps needed on your side.
  
  Cheers,
  
  Doreen