Unpaid invoice showing up as paid.
Hi, we have an invoice sent out 11 days ago that is showing as paid on MYOB, but we havent recieved payment. It also says it was paid 61 days ago. The client also claims to have paid, but again, paym...
Forum Discussion
Hi There,
I have the exact same issue, Did you ever get an answer or help? Seems like it has happened on a few invoices for me.
Hi jyebuddy,
Welcome to the Community Forum! If an unpaid invoice is showing as paid already, it means that a payment transaction was applied to that invoice. To correct this, you would need to reopen the invoice and then delete the customer payment, which would make the invoice open again.
Regards,
Earl
