Unable to apply a credit to an open order
Hi I have an overpaid invoice with a credit of $37,877.76 USD available, I'd like to apply this credit to an open order, however when I go the the returns/credits tab, this credit does not exist. Please see below snippets, can you advise why this is happening and how do I fix this? Thanks Ida
GST no missing on Sales Invoice
We email our sales invoices to our customers, and we've had two instances where the customer has sent an invoice back, as it does not have the GST number on the invoice, its just missing. The title is there, but the actual number is missing. Ive randomly checked invoices, and tried to recreate it, but havent been able to. When I print them or email them to myself, it appears. This has occured twice now. Its a customer that has alot of invoices from us, and we are using the same form for them on each instance. The others appear fine. Can anyone assist as to why this is occuring randomly?Is there any work around for sending invoices and statements to separate email addresses?
Please see this previous post (from 6 years ago) Card: Customer - Different email address for invoices and statements | MYOB Community I can't seem to find any response to this request, even though it looks very popular. We have clients who request invoices to automatically go to one email address, while statements are to go to another email address, and any other correspondence (i.e. reminder of overdue invoices) to go to another email address. But currently in the customer card there is only one email address field. Is there any other work around, or is MYOB looking to try to implement this suggestion?
Ultra Long decimal places for inventory quantity on hand values
Good Morning, I'm currently showing 3.0000000151631E-05 as a quantity on hand for one of my inventory items. We experience this regularly and make a request to have a script run over our file which rectifies the problem for a period of time. I tried to make the same request within the older thread but it wasn't allowed as I've reached my maximum number of replies 😕. Would you be so kind as to please run the script for me? Thanks for your help.GST on purchase invoice
Hi, we are an NGO, we are not GST registered, however when we receive invoices from suppliers, they charge GST as they are GST registered, we are entering this as GST Inclusive with the corresponding GST codes, is this correct?? Now that we've done that, we have the GST Paid reflected in the balance sheet, and we do not want it reflected there, what do we do to get this removed or are we doing something wrong?? Appreciate your help
Marking old Receipts as Printed without Printing
I'm working with a MYOB file with many years of company data. When I want to select a receipt to print, I am faced with a long list of unprinted receipts, some dating back from 2010! How can I mark these old receipts as printed so they do not keep appearing in this view?
