Duplicate payments recorded for purchases
Hi there,
I am having some issues with duplicate payments, which have been recorded against purchases, I am unable to delete the payments as the stock has been received and in some cases sold.
These are def duplicates as the bank account has been reconciled to date.
This was an issue with a few other transactions, which were able to be reconciled as the linked account was recorded incorrectly. For the previous duplicated transactions, once the linked account was corrected, I was able to reconcile the duplicated transaction against itself to balance, I am now left with 4 transactions where I am unable to do this.
I have reached out to my accountant who is unable to offer a solution and advised to reach out to Myob directly.
I need these transactions to be reconciled or deleted so they are no longer here as unreconciled transactions or do some type of adjustment to clear them?
I have included some images which hopefully will also share some insight to this issue.
We use Myob Account Right, desk top.
Any comments or support is welcome.
Thank you