Duplicate payments recorded for purchases
Hi there, I am having some issues with duplicate payments, which have been recorded against purchases, I am unable to delete the payments as the stock has been received and in some cases sold. These are def duplicates as the bank account has been reconciled to date. This was an issue with a few other transactions, which were able to be reconciled as the linked account was recorded incorrectly. For the previous duplicated transactions, once the linked account was corrected, I was able to reconcile the duplicated transaction against itself to balance, I am now left with 4 transactions where I am unable to do this. I have reached out to my accountant who is unable to offer a solution and advised to reach out to Myob directly. I need these transactions to be reconciled or deleted so they are no longer here as unreconciled transactions or do some type of adjustment to clear them? I have included some images which hopefully will also share some insight to this issue. We use Myob Account Right, desk top. Any comments or support is welcome. Thank you
Item Information Page Missing clickable arrows
Good afternoon I used to be able to see the blue clickable arrows in the items information page which takes me directly to the items register, see snippet below, first snippet is from my desktop and the second snippet is from my colleagues. Have I accidentally switched a setting off? How can I get this setting back?
Returning a purchase
I am trying to return an item, which inventory displays x22 on hand. I am trying to return this x22 in 'Purchases' to generate a credit/return however no matter how many times I try it comes up with an error message saying 'processing this purchase would leave the item with no items on hand and a non-zero value in inventory'. HELP!Bank files not uploading to CBA
Hi all. Wondering if anyone knows anything about a bank file not generating correctly in myob - whenever I try to input a file it comes up with an error: Trace account provided is not nominated for this service Trace account provided is not nominated for this service Transfer group contains credit to non-client or non-enabled account. Have I missed something in the setup?
Discrepancy between payroll activity summary and GL account
Hi, There is a discrepancy between payroll activity summary and wages and salaries general ledger. Net activity in GL and total wages in payroll activity summary has an discrepancy. Can I know why there is an discrepancy ? How do I reconcile both reports ? Thank you.
