AccountRight Premier V19 Serial Key Problem
We are using AccountRight Premier V19 for our company. I just installed MYOB AccountRight Premier v19 on a new PC in our company. Whenever I enter serial key after installation it says there is a problem with internet connection or server even though I am connected to the internet. What is the issue here and how can I resolve this issue? Please help.
CUSTOMISED INVOICE FORMS
From what I can gather you still can't copy a customised invoice form to another type of invoice - is this correct? If this is the case, MYOB do you know how long it takes to customise an invoice form that is detailed? Isn't it about time who allowed the user to copy the basic design and then use it on all types of invoices? Also the ability to use any field to customise the invoice and then to be able to bring that into the invoicing system, so you can have an item invoice with the date the item was carried out. Thanks Pam
Wages paid in advance and ATO Verification report
Hi, My ATO verification report is out compared to my Payroll Activity and Payroll Register reports on desktop. It is exactly the amount of wages that have been paid in advance.... As the "wages paid in advance" are adhoc and a short term loan... they are not reportable till the wages have been earned... As per normal payroll... then the repayment is processed as a deduction to settle it... Am I missing something here? Do I just proceed with the EOY finalisation as is?
MOVE ITEMS - Report Required
Good day, We would like to actually see a report of the moved items done (internal stock transfers). At the moment; there is no visibility on the moved items. Similarly to all other items transactions such as Sales, Purchases, Inventory Adjustments under the "ITEMS REGISTER" - INVENTORY How is this possible? Appreciate your feedback.
single touch reporting failed
Please help. I posted a few days ago with this problem. Someone replied with a possible solution but it did not work still trying to find a way to fix this. The problem is when I lodge a single touch payroll report it comes back as failed due to the ABN that the report is sent with is different to the one that generated the software. I was given the following information to change the ABN Go to thePayrollmenu and chooseSingle Touch Payroll reporting. Click theATO settingstab. Enter your updated details. ClickUpdate business details. Feel free to write a post if you need further assistance. The ABN is correct when I check there. I can see that the ABN that the report is sent with is wrong but I can't seam to find a way to change it . Every where I check the ABN is the same as the one that generated the software. Where do I find the ABN that send the repot? Thank you for your assistanceLeave not showing when processing pay run
Does anyone know why when I am going to process a weeks pay run in AccountRight by selecting the usual process of - payroll, process pay, I enter the pay run dates and pay dates. There is no longer the option button to "Display unprocessed timesheets" Further to this, after selecting next to proceed with the pay run bringing me to the list of staff (Employee Pays) when I select a name it takes me to a timesheet page, not the page where I can see the leave taken payroll categories/hours listed here are all zero. Previously on this Pay Employee page the leave staff had submitted would be pulled across meaning I wouldnt have to manually enter everyones leave individually. If I change preferences to untick I use timesheets for payroll I am not able to have the leave pulled across automatically. Everything has been working fine up until last week. I have attached the timesheet page that I have never landed on before when processing, I have also attached the Display unprocesses timsheets button that is now missing and also a snip of the page with pay categories/hours that I should be landing on. Any help would be appriciated.
