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385 Topics

Inventory Issues
Hi, I am currently having an issue witht he value of some of my stock. We buy a product from a company as a Z-KFE-1728-CH then when we sell one we build the product to a KFE-1728-CH. When we first started selling the products the company were still working out the price we would pay for the product so the first 4 months or so we put a zero value in the builds. Then when we started adding a value $517.39 in it would calculate the value at a higher price and staff did not adjust this to the right value. Hence now for this Z-KFE-1728-Ch product we now have a value of $99,526.42 for 64 items. as we pay $517.39 for each item the value for 64 should be $33,112.96. Snapshots attached below. After calling MYOB multiple times they suggested I do an adjust inventory for the difference in the two amounts ie $66,413.46. This made the current value correct. I also had to do this for 2 more products in the same company. The problem is now my account is saying the adjustment which equalled about $260,000 is throwing out our profit and loss so I have to delete the adjustments. The accountant suggested going back through each build to change the prices to the correct amount. This does not work because then I keep getting the error message saying your inventory or value can not be zero. Is there anyone out there who can help me with this? Or suggest a MYOB expert in Brisbane who could come and help me? DePez
DePez
5 days ago Place AccountRight: Inventory and Multi Currency
52Views
0likes
2Comments
Long Service Leave Setup
Good Afternoon This year I have two employees coming up for 10yrs long service leave (LSL). One is paid hourly and the other salary. They will take their long service leave (LSL) in two ways: some as time off (taken leave) and some as cashed out. For STP Phase 2 reporting I need to show ATO reporting categories, the ATO guidelines say reporting categories are as follows: LSL taken is reported as 'Other Paid Leave Type O,' and LSL cashed out is reported as 'Cash Out of Leave Type C.' Based on this, do I need to set up four payroll categories as below? Wage name: Long service Leave (taken) – Type of wages ✅ Salary (ATO Reporting Category: other paid Leave (type O)) Wage name: Long service Leave (cashed out)– Type of wages ✅ Salary (ATO Reporting Category: Cashed out in Service (type C)) Wage name: Long service Leave (taken) – Type of wages ✅ Hourly (ATO Reporting Category: other paid Leave (type O)) Wage name: Long service Leave (cashed out)– Type of wages ✅ Hourly (ATO Reporting Category: Cashed out in Service (type C)) Also because one employee is paid hourly and the other salary do I need two different entitlements as below? Entitlement Name: Long Service Leave Accrual Salary-Calculation basis: Equals [X] Hours per [Year] Entitlement Name: Long Service Leave Accrual Hourly-Calculation basis: Equals [X] Percent of [Gross Wages] I need some assistance to set up these entitlements. My plan was to follow the MYOB instructions to enter employees hours into their payslip or employee card once they become entitled to the benefit. But if i do that I’m not sure how to set up the calculation basis for each entitlement? Also what do I link each Entitlement Category too? Thank you in advance for your assistance☺️
Anewbee
5 days ago Place AccountRight: Payroll
34Views
0likes
3Comments
Issues with Leave Balance Report & Excel Download
Hi, I’m experiencing two issues with MYOB: Leave Balance Report Accuracy Every time I run the leave balance report (summary), parental leave figures are often incorrect and appear randomly wrong, while other balances seem fine. Even though the employee card shows the correct balance, the report still generates incorrect results. Excel Download Issue Suddenly, I can no longer download reports in Excel format (see attached message). This issue only affects my login—my two colleagues can still download Excel files as usual. I haven’t changed any settings and have restarted multiple times without success. IT confirmed it’s an MYOB issue and advised me to contact MYOB directly. Could you please assist? Thanks, Indigo
IndigoHermawan
22 days ago Place AccountRight: Import/Export & Integrations
27Views
0likes
4Comments
Saving Invoice Default File Name
Hi, how can I change the invoice default file name when I save the invoice to disk from being INV[invoice number].pdf to Tax Invoice [invoice number].pdf We save all our invoices to then manually email to our customers and having to always change the file name when saving the invoices is annoying.
JeremyH
27 days ago Place AccountRight: Sales and Purchases
54Views
0likes
4Comments
Matching sale and purchase to bank deposit
I have a customer & supplier with whom I have sales and purchases. The customer/supplier pays me a net amount. I can match a sale to the bank deposit. How can I match a purchase to the deposit to reconcile it? For example: Sale: $100 Purchase: $10 Bank deposit: $90. I can match the $90 to the $100 sale but I can't seem to match the $10 purchase to finish it off. Thanks
Solved
GeoffSchmidt
2 months ago Place AccountRight: Banking
18Views
0likes
2Comments
Issue Exporting Item List to Excel & Bulk Update Queries
Hello, I hope you're doing well. I’m currently trying to export the Item List from MYOB to Excel, but when I attempt to export it, the file is only available in Text format. I’ve tried changing the file type to Excel, but unfortunately, it doesn’t work. Could anyone advise if this issue might be related to our current subscription plan? Currently our plan is just Essential plan. Additionally, we are hoping to: Export the item list, perform a bulk update, and add the APN number for each item. If there's a way to add the APN number in bulk, can we do that easily or will it need to be entered manually? We use Custom Fields 1 and 2 for Best Before dates, and Custom Field 3 for the Name to connect our website. We’d appreciate any help or guidance on how to proceed with these updates. Thank you in advance for your help! It would be much appreciated!
Solved
Tongil
2 months ago Place AccountRight: Getting Started
43Views
0likes
5Comments
Full access user can not create a new account
I have a user that can not create a new account. Their profile is exactly the same as another user both with full access to everything. One user can create a new account, the other can not. I have checked everything is selected on the roles and all roles are assigned to the user. The user has been on our system for 2 years now and has been recently promoted, hence the additional permissions granted. They are able to access the accounts list now, whereas they did not have access before, however they are unable to edit or add new accounts. Has anyone else had this problem and if so, how did you fix it. Thanks D
Debslee
2 months ago Place AccountRight: Accounting & BAS
16Views
0likes
1Comment
Segregating Base Rate and Casual Loading in MYOB
Good afternoon I hope this email finds you well. All the employees in our organisation is working on a casual basis. However, the organisation is in the process of introducing part-time contract options for its employees in the near future. As part of this transition, we need to segregate our hourly pay rates into Base Rate and Casual Loading. Currently, our casual normal pay rate is $37 per hour, which consists of: Base Rate: $29.60 Casual Loading (25%): $7.40 Could you please advise on how we can reflect this breakdown separately on employee payslips using MYOB AccountRight?
ICTTas2021
2 months ago Place AccountRight: Payroll
23Views
0likes
1Comment
Bank Code is Invalid for Wise Account (NZ)
Hi there, I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is giving me a pop-up error "The Bank code is invalid". Payments NZ lists the 04 bank code as ANZ Institutional and Wise references their bank as JPMorgan Chase NZ. https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/?bank_number=04 Is there another way to set up MYOB AccountRight to make payments to Wise? Or can this bank code please be added as a valid code in MYOB AccountRight?
Wanzi
2 months ago Place AccountRight: Sales and Purchases
436Views
1like
16Comments
Issues setting up emails to send through Outlook
After following the steps outlined in the below instructions and restarting my computer, Emails are not sending, MYOB gives a pop up saying they have been sent via Outlook and all seems to working correctly but they don't go through. Sending emails using Microsoft Outlook
outsourced_01
2 months ago Place AccountRight: Getting Started
36Views
0likes
1Comment

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Issues","conversation":{"__ref":"Conversation:conversation:891280"},"id":"message:891280","revisionNum":1,"uid":891280,"depth":0,"board":{"__ref":"Forum:board:MultiCurrencyTest"},"author":{"__ref":"User:user:157007"},"metrics":{"__typename":"MessageMetrics","views":52},"postTime":"2025-03-27T16:49:00.651+11:00","lastPublishTime":"2025-03-27T16:49:00.651+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, I am currently having an issue witht he value of some of my stock. We buy a product from a company as a Z-KFE-1728-CH then when we sell one we build the product to a KFE-1728-CH. When we first started selling the products the company were still working out the price we would pay for the product so the first 4 months or so we put a zero value in the builds. Then when we started adding a value $517.39 in it would calculate the value at a higher price and staff did not adjust this to the right value. Hence now for this Z-KFE-1728-Ch product we now have a value of $99,526.42 for 64 items. as we pay $517.39 for each item the value for 64 should be $33,112.96. Snapshots attached below. After calling MYOB multiple times they suggested I do an adjust inventory for the difference in the two amounts ie $66,413.46. This made the current value correct. I also had to do this for 2 more products in the same company. The problem is now my account is saying the adjustment which equalled about $260,000 is throwing out our profit and loss so I have to delete the adjustments. The accountant suggested going back through each build to change the prices to the correct amount. This does not work because then I keep getting the error message saying your inventory or value can not be zero. Is there anyone out there who can help me with this? Or suggest a MYOB expert in Brisbane who could come and help me? DePez ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1475","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891222":{"__typename":"Conversation","id":"conversation:891222","topic":{"__typename":"ForumTopicMessage","uid":891222},"lastPostingActivityTime":"2025-03-28T10:20:02.503+11:00","solved":false},"Forum:board:Staffing_and_Payroll":{"__typename":"Forum","id":"board:Staffing_and_Payroll","displayId":"Staffing_and_Payroll","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Payroll","shortTitle":"AccountRight: Payroll","parent":{"__ref":"Category:category:AccountRight"}},"User:user:134168":{"__typename":"User","uid":134168,"login":"Anewbee","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:134168"},"ForumTopicMessage:message:891222":{"__typename":"ForumTopicMessage","subject":"Long Service Leave Setup","conversation":{"__ref":"Conversation:conversation:891222"},"id":"message:891222","revisionNum":1,"uid":891222,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:134168"},"metrics":{"__typename":"MessageMetrics","views":34},"postTime":"2025-03-26T19:12:27.100+11:00","lastPublishTime":"2025-03-26T19:12:27.100+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Good Afternoon This year I have two employees coming up for 10yrs long service leave (LSL). One is paid hourly and the other salary. They will take their long service leave (LSL) in two ways: some as time off (taken leave) and some as cashed out. For STP Phase 2 reporting I need to show ATO reporting categories, the ATO guidelines say reporting categories are as follows: LSL taken is reported as 'Other Paid Leave Type O,' and LSL cashed out is reported as 'Cash Out of Leave Type C.' Based on this, do I need to set up four payroll categories as below? Wage name: Long service Leave (taken) – Type of wages ✅ Salary (ATO Reporting Category: other paid Leave (type O)) Wage name: Long service Leave (cashed out)– Type of wages ✅ Salary (ATO Reporting Category: Cashed out in Service (type C)) Wage name: Long service Leave (taken) – Type of wages ✅ Hourly (ATO Reporting Category: other paid Leave (type O)) Wage name: Long service Leave (cashed out)– Type of wages ✅ Hourly (ATO Reporting Category: Cashed out in Service (type C)) Also because one employee is paid hourly and the other salary do I need two different entitlements as below? Entitlement Name: Long Service Leave Accrual Salary-Calculation basis: Equals [X] Hours per [Year] Entitlement Name: Long Service Leave Accrual Hourly-Calculation basis: Equals [X] Percent of [Gross Wages] I need some assistance to set up these entitlements. My plan was to follow the MYOB instructions to enter employees hours into their payslip or employee card once they become entitled to the benefit. But if i do that I’m not sure how to set up the calculation basis for each entitlement? Also what do I link each Entitlement Category too? Thank you in advance for your assistance☺️ ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1783","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:890101":{"__typename":"Conversation","id":"conversation:890101","topic":{"__typename":"ForumTopicMessage","uid":890101},"lastPostingActivityTime":"2025-03-11T11:46:57.799+11:00","solved":false},"Forum:board:ARimportexport":{"__typename":"Forum","id":"board:ARimportexport","displayId":"ARimportexport","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Import/Export & Integrations","shortTitle":"AccountRight: Import/Export & Integrations","parent":{"__ref":"Category:category:AccountRight"}},"User:user:280852":{"__typename":"User","uid":280852,"login":"IndigoHermawan","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:280852"},"ForumTopicMessage:message:890101":{"__typename":"ForumTopicMessage","subject":"Issues with Leave Balance Report & Excel Download","conversation":{"__ref":"Conversation:conversation:890101"},"id":"message:890101","revisionNum":1,"uid":890101,"depth":0,"board":{"__ref":"Forum:board:ARimportexport"},"author":{"__ref":"User:user:280852"},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-03-11T10:00:31.646+11:00","lastPublishTime":"2025-03-11T10:00:31.646+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, I’m experiencing two issues with MYOB: Leave Balance Report Accuracy Every time I run the leave balance report (summary), parental leave figures are often incorrect and appear randomly wrong, while other balances seem fine. Even though the employee card shows the correct balance, the report still generates incorrect results. Excel Download Issue Suddenly, I can no longer download reports in Excel format (see attached message). This issue only affects my login—my two colleagues can still download Excel files as usual. I haven’t changed any settings and have restarted multiple times without success. IT confirmed it’s an MYOB issue and advised me to contact MYOB directly. Could you please assist? Thanks, Indigo ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"759","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:878434":{"__typename":"Conversation","id":"conversation:878434","topic":{"__typename":"ForumTopicMessage","uid":878434},"lastPostingActivityTime":"2025-03-06T14:17:20.617+11:00","solved":false},"Forum:board:Sales_and_Purchases":{"__typename":"Forum","id":"board:Sales_and_Purchases","displayId":"Sales_and_Purchases","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Sales and Purchases","shortTitle":"AccountRight: Sales and Purchases","parent":{"__ref":"Category:category:AccountRight"}},"User:user:340660":{"__typename":"User","uid":340660,"login":"JeremyH","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:340660"},"ForumTopicMessage:message:878434":{"__typename":"ForumTopicMessage","subject":"Saving Invoice Default File Name","conversation":{"__ref":"Conversation:conversation:878434"},"id":"message:878434","revisionNum":1,"uid":878434,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:340660"},"metrics":{"__typename":"MessageMetrics","views":54},"postTime":"2024-09-05T11:58:32.127+10:00","lastPublishTime":"2024-09-05T11:58:32.127+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, how can I change the invoice default file name when I save the invoice to disk from being INV[invoice number].pdf to Tax Invoice [invoice number].pdf We save all our invoices to then manually email to our customers and having to always change the file name when saving the invoices is annoying. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"318","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:888923":{"__typename":"Conversation","id":"conversation:888923","topic":{"__typename":"ForumTopicMessage","uid":888923},"lastPostingActivityTime":"2025-02-17T18:21:16.396+11:00","solved":true},"Forum:board:ARBanking":{"__typename":"Forum","id":"board:ARBanking","displayId":"ARBanking","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Banking","shortTitle":"AccountRight: Banking","parent":{"__ref":"Category:category:AccountRight"}},"User:user:287115":{"__typename":"User","uid":287115,"login":"GeoffSchmidt","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:287115"},"ForumTopicMessage:message:888923":{"__typename":"ForumTopicMessage","subject":"Matching sale and purchase to bank deposit","conversation":{"__ref":"Conversation:conversation:888923"},"id":"message:888923","revisionNum":1,"uid":888923,"depth":0,"board":{"__ref":"Forum:board:ARBanking"},"author":{"__ref":"User:user:287115"},"metrics":{"__typename":"MessageMetrics","views":18},"postTime":"2025-02-17T16:31:03.820+11:00","lastPublishTime":"2025-02-17T16:31:03.820+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a customer & supplier with whom I have sales and purchases. The customer/supplier pays me a net amount. I can match a sale to the bank deposit. How can I match a purchase to the deposit to reconcile it? For example: Sale: $100 Purchase: $10 Bank deposit: $90. I can match the $90 to the $100 sale but I can't seem to match the $10 purchase to finish it off. Thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"417","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:884510":{"__typename":"Conversation","id":"conversation:884510","topic":{"__typename":"ForumTopicMessage","uid":884510},"lastPostingActivityTime":"2025-02-17T16:03:00.422+11:00","solved":true},"Forum:board:Accounting_Software_General":{"__typename":"Forum","id":"board:Accounting_Software_General","displayId":"Accounting_Software_General","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Getting Started","shortTitle":"AccountRight: Getting Started","parent":{"__ref":"Category:category:AccountRight"}},"User:user:167731":{"__typename":"User","uid":167731,"login":"Tongil","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:167731"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODQ1MTAtbldrelRl?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS04ODQ1MTAtbldrelRl?revision=1","title":"export.jpg","associationType":"BODY","width":1283,"height":121,"altText":""},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODQ1MTAtT0FzQ25k?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS04ODQ1MTAtT0FzQ25k?revision=1","title":"Cap.jpg","associationType":"BODY","width":404,"height":173,"altText":""},"ForumTopicMessage:message:884510":{"__typename":"ForumTopicMessage","subject":"Issue Exporting Item List to Excel & Bulk Update Queries","conversation":{"__ref":"Conversation:conversation:884510"},"id":"message:884510","revisionNum":1,"uid":884510,"depth":0,"board":{"__ref":"Forum:board:Accounting_Software_General"},"author":{"__ref":"User:user:167731"},"metrics":{"__typename":"MessageMetrics","views":43},"postTime":"2024-11-29T11:26:17.045+11:00","lastPublishTime":"2024-11-29T11:26:17.045+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, I hope you're doing well. I’m currently trying to export the Item List from MYOB to Excel, but when I attempt to export it, the file is only available in Text format. I’ve tried changing the file type to Excel, but unfortunately, it doesn’t work. Could anyone advise if this issue might be related to our current subscription plan? Currently our plan is just Essential plan. Additionally, we are hoping to: Export the item list, perform a bulk update, and add the APN number for each item. If there's a way to add the APN number in bulk, can we do that easily or will it need to be entered manually? We use Custom Fields 1 and 2 for Best Before dates, and Custom Field 3 for the Name to connect our website. We’d appreciate any help or guidance on how to proceed with these updates. Thank you in advance for your help! It would be much appreciated! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"881","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODQ1MTAtbldrelRl?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODQ1MTAtT0FzQ25k?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:888878":{"__typename":"Conversation","id":"conversation:888878","topic":{"__typename":"ForumTopicMessage","uid":888878},"lastPostingActivityTime":"2025-02-17T12:07:44.399+11:00","solved":false},"Forum:board:Tax_BAS_GST_EOFY":{"__typename":"Forum","id":"board:Tax_BAS_GST_EOFY","displayId":"Tax_BAS_GST_EOFY","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Accounting & BAS","shortTitle":"AccountRight: Accounting & BAS","parent":{"__ref":"Category:category:AccountRight"}},"User:user:196625":{"__typename":"User","uid":196625,"login":"Debslee","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:196625"},"ForumTopicMessage:message:888878":{"__typename":"ForumTopicMessage","subject":"Full access user can not create a new account","conversation":{"__ref":"Conversation:conversation:888878"},"id":"message:888878","revisionNum":1,"uid":888878,"depth":0,"board":{"__ref":"Forum:board:Tax_BAS_GST_EOFY"},"author":{"__ref":"User:user:196625"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-02-17T11:06:56.775+11:00","lastPublishTime":"2025-02-17T11:06:56.775+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a user that can not create a new account. Their profile is exactly the same as another user both with full access to everything. One user can create a new account, the other can not. I have checked everything is selected on the roles and all roles are assigned to the user. The user has been on our system for 2 years now and has been recently promoted, hence the additional permissions granted. They are able to access the accounts list now, whereas they did not have access before, however they are unable to edit or add new accounts. Has anyone else had this problem and if so, how did you fix it. Thanks D ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"670","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:888748":{"__typename":"Conversation","id":"conversation:888748","topic":{"__typename":"ForumTopicMessage","uid":888748},"lastPostingActivityTime":"2025-02-13T16:58:15.528+11:00","solved":false},"User:user:354856":{"__typename":"User","uid":354856,"login":"ICTTas2021","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:354856"},"ForumTopicMessage:message:888748":{"__typename":"ForumTopicMessage","subject":"Segregating Base Rate and Casual Loading in MYOB","conversation":{"__ref":"Conversation:conversation:888748"},"id":"message:888748","revisionNum":1,"uid":888748,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:354856"},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-02-13T15:07:49.118+11:00","lastPublishTime":"2025-02-13T15:07:49.118+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Good afternoon I hope this email finds you well. All the employees in our organisation is working on a casual basis. However, the organisation is in the process of introducing part-time contract options for its employees in the near future. As part of this transition, we need to segregate our hourly pay rates into Base Rate and Casual Loading. Currently, our casual normal pay rate is $37 per hour, which consists of: Base Rate: $29.60 Casual Loading (25%): $7.40 Could you please advise on how we can reflect this breakdown separately on employee payslips using MYOB AccountRight? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"617","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:869464":{"__typename":"Conversation","id":"conversation:869464","topic":{"__typename":"ForumTopicMessage","uid":869464},"lastPostingActivityTime":"2025-02-10T12:55:47.615+11:00","solved":false},"User:user:289524":{"__typename":"User","uid":289524,"login":"Wanzi","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:289524"},"ForumTopicMessage:message:869464":{"__typename":"ForumTopicMessage","subject":"Bank Code is Invalid for Wise Account (NZ)","conversation":{"__ref":"Conversation:conversation:869464"},"id":"message:869464","revisionNum":1,"uid":869464,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:289524"},"metrics":{"__typename":"MessageMetrics","views":436},"postTime":"2024-06-04T06:54:28.120+10:00","lastPublishTime":"2024-06-04T06:54:28.120+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi there, I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is giving me a pop-up error \"The Bank code is invalid\". Payments NZ lists the 04 bank code as ANZ Institutional and Wise references their bank as JPMorgan Chase NZ. https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/?bank_number=04 Is there another way to set up MYOB AccountRight to make payments to Wise? Or can this bank code please be added as a valid code in MYOB AccountRight? 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