Supplier requesting payment to be processed as donation
We are a NFP art gallery who sell artworks through a consignment agreement process. When an artwork sells, the gallery takes a commission fee and payment for the artist goes into a holding account until we receive an invoice to pay them. An artist has requested that instead of us paying them for the artwork sale, they would like us to keep the payment as a donation. How do I record this in MYOB?
In tray is useless
The In Tray is a uselss pieace of **bleep**. I dont know how many times i double click on a bill and in the next screen it is blank. I than have to download the document and enter the supplier name, then it pulls all the infromation across. It does this sometimes other times it works, we have used this supplier for years and years, MYOB is going backwards.
Payroll entered after EOFY has zero amounts sent to ATO
I was behind on entering payroll. In early July, I entered the weekly payroll data for June with all correct periods and pay dates and non-zero amounts. When I check the STP report, the amounts sent to the ATO are all zero. Why is MYOB sending the wrong (zero) amounts and how can I fix this error?
Pre-Conversion Credit
Hey there o/ Just needing some help with applying/removing an old credit from a customers account. Seeing as its not applying THAT credit to any of the newer invoices. I have found it in the contact log of the Customer. Being from 10 plus years ago. I am unable to access the original transaction/credit note due to it before a conversion/purge. I am uncertain of how to get it removed from the customers account.
Identifying Bank Feed Transaction Bounce Backs
I made an electronic payment using a bank file to multiple creditors, and I have been provided the incorrect details for one of them. Within this EP there are multiple payments of the same value ($16) as well as many other payments of differing values. On the Bank Feed it says "REFERENCE" followed by a 7 digit number and following that is another 7 digit number. These numbers don't allow me to identify which creditor within this EP didn't receive payment. How do I identify who is still owed money?
Sending Update Event Creates Zero Payslip
Hi When I click on "Send update event" to the ATO through the Payroll Reporting Centre, it creates a zero payslip for every employee. But it also lists it in the Email or Print payslip screen. It even creates payslips to be emailed to employees that have ended their employment during the current payroll year. I then have to click into every pay slip and change it to Already Emailed or Printed. This is labour intensive and unnecessary. Is there any setting to stop this from happening? Just because I need the ATO to have up to date figures or details for whatever administrative reason, this should not be creating zero'd payslips to be sent to employees. I don't remember this happening in previous years. Elizabeth
