Forum Discussion

outsourced_01's avatar
15 days ago

Issues setting up emails to send through Outlook

After following the steps outlined in the below instructions and restarting my computer, Emails are not sending, MYOB gives a pop up saying they have been sent via Outlook and all seems to working correctly but they don't go through. 

Sending emails using Microsoft Outlook

 

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi outsourced_01

     

    There could be several reasons why this issue is happening. It might be related to AccountRight's connection with Outlook or the email address you are sending to. I recommend reaching out to support to troubleshoot this further. You can create a support ticket from the MyAccount window or use live chat through MOCA.

     

    Regards,
    Genreve